Information gets more and more important for successful sales and service processes. With LAUDA PartnerNet we offer you a tool which will help you to find very fast the data you need serving your customers.
Experience LAUDA's new digital products now. Our innovative IIOT temperature control and monitoring solutions lead the evolution of precise temperature control into the digital age. Welcome to LAUDA.LIVE.
LAUDA.LIVE is the beginning of a series of new digital products from LAUDA. All LAUDA temperature control and laboratory solutions become fully connected and intelligent IIoT devices. LAUDA.LIVE offers comprehensive asset management functionality, even for devices without IIoT connectivity, smart analytics and monitoring tools, as well as sophisticated control and remote troubleshooting capabilities that maximize the uptime, reliability and performance of all LAUDA devices.
Creating transparency on your fleet of temperature control systems and their individual condition and maintenance state, as well as enabling highly qualified remote diagnosis by 24/5 LAUDA service support will maximize machine utilization at the highest possible degree of performance.
LAUDA.LIVE Fleet Management allows you to professionally manage your asset base. Keeping track on maintenance requirements, warranty state, location and status of the device creates a completely new level of transparency and eases lifetime management of any asset.
A direct line to the LAUDA service support hotline and serial number specific support documentation will fasten any troubleshooting case.
Powerful monitoring and analytic features create an entirely new user experience, creating most benefit out of your temperature control solutions. Maximizing performance, optimizing your application and globally access to your asset data helps you to monitor your production process, from home or travelling.
LAUDA dedicated service personnel are available to assist you remotely if machine breaks down and quickly diagnose the measures to get your system running again.
If one or hundreds of assets manage your fleet of devices in the most efficient way. Customize name, set location, monitor status and keep track on your asset condition on a geomap.
Get access to serial number specific product documentation by the click of a button. Download article number specific datasheets, manuals, drivers, installation drawings, and more.
Keep track on your maintenance schedule for every device and document additional information to help you with future maintenance runs. Automated notifications help you to remind on upcoming tasks.
Ever get lost on the warranty state of one of your devices? Our warranty management allows you to always have a clear picture on the warranty of your assets and help you to follow up on any warranty extension needs you may have.
Our ticketing portal helps you to create tickets for any device of yours directly in the system. Monitor the status of progress of the ticket and look up historic tickets for faster troubleshooting and documentation.
Our asset management solution also help you to manage any digital product solutions you want to add to your valuable assets, such as remote support, Analytics or predictive maintenance.
LAUDA.LIVE offers clear asset management for every LAUDA device, with and without IIoT connection. This function is completely free of charge for every LAUDA device.
Asset management: Customize your fleet of devices and monitor their condition
Maintenance logbook: Keep track on your maintenance schedule for every device and log important information.
Warranty management: Create transparency on the warranty state of your devices
Ticketing: Create, monitor and look up historic support tickets
24/5 Remote Support: Our service hotline in five service centers helps you 24 hours a day
Communication: Support by German, English and Chinese native speakers
Cost minimization: Reduce cost of service calls by analyzing modes of failures before on site staff is required
Updates: Remote firmware and functionality updates save cost and increase system performance
(Free of charge 1st - 6th month of warranty)
OPTIONAL: +25.50 €/month for mobile
Global monitoring: Remote monitoring and control of all operating devices from home, on travels, … anywhere
Data storage: Secure data logging allows graphical analysis of devices data and export for external documentation, analytics and audit trails.
Alarming: Flexibly set notifications to be alerted on alarms or on limit values via SMS, email or within the Cloud
Analytics: KPI‘s (Key performance indicators) help to visually benchmark the devices vs ideal applications and vs each other.
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LAUDA.LIVE is designed for convenient use whenever and wherever you need it. With your desktop/notebook PC in your office, with a tablet in the shopfloor or with your mobile phone when at home or traveling always easily look up your asset information and live machine data. LAUDA.LIVE is compatible with all major webbrowser systems.
Our new digital product monitoring and analysis will enable you to dig deep into your machine data, remotely configure and control, in the office, at home or when travelling. The intuitive graphical visualization allows free selection and analysis of historic and live process data, such as temperature curves, pump and machine data, over a freely selectable period.
LAUDA.LIVE monitoring and analysis will enable you to monitor the device condition at any time. It’s highly customizable alarm and notification suite will alert you 24/7 and allows fastest reaction in case of urgency. Setup your own alarms and limit values to notify you via SMS, E-mail and within the cloud.
We are continuously working to add more features to LAUDA.LIVE. Want to stay up to date on upcoming updates to your LAUDA.LIVE product? Then subscribe our newsletter now. We look forward to hearing from you.