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PartnerNet
Information gets more and more important for successful sales and service processes. With LAUDA PartnerNet we offer you a tool which will help you to find very fast the data you need serving your customers.
Fully set up to meet your requirements
High product quality and extensive service support are what combine at LAUDA to make one inseparable unit. Thanks to regular maintenance appointments with our experienced Service experts, we make sure that your LAUDA devices keep running for longer.
What can we do for you?
Flexible service
When there are faults or system downtime, we are quickly on hand with zero bureaucracy. Our Service vehicles all have the most important measuring instruments and most common replacement parts on board so we can carry out repairs immediately on-site.
Quick response times
Thanks to our Service support points in Germany, the USA, China and France as well as our representatives in over 70 countries, we are always close-by and can respond immediately for every case.
Maintenance
With individual maintenance contracts, particularly short response times can be arranged for service cases, e.g. with extremely time-critical thermostating tasks. This also includes regular, comprehensive testing of both functions and safety as well as thorough cleaning, repairs and software updates.
Maintenance contracts can include, for instance, the following services:
Disposal
We offer professional dispose of refrigerants and old appliances for scrapping.
Spare parts logistics
Relevant information is available in our Download center with just one click
Returns
If you wish to send a LAUDA device in for repair within Germany, please note the following points so as to make sure the process is smooth and swift:
Please send your package to the following address:
LAUDA DR. R. WOBSER GMBH & CO. KG
Pfarrstraße 41/43
97922 Lauda-Königshofen
Germany