Service Technician Refrigeration (m/f/d) – Morgan Hill

Our US subsidiary LAUDA-Brinkmann is seeking someone who has technical expertise in refrigeration technology to test functions, optimize and adjust systems, or analyze and correct errors on temperature control units. You will troubleshoot, diagnose, and repair all LAUDA products as well as provide technical support through phone and email with customers.

Job Requirements:

  • EPA 608 Universal license
  • Minimum of three years’ experience working on technical instrumentation, preferably temperature control related
  • Digitally proficient, with experience using MS Office platform, including Teams, Outlook, Word, Excel, PowerPoint
  • Excellent communication skills, both virtually and in person
  • Strong organizational skills

Key Responsibilities (Service):

  • Troubleshoot, diagnose and repair all LAUDA products
  • Provide phone and email troubleshooting to customers
  • Coordinate efforts and support third party field service technician onsite with key OEM customers
  • Work within LAUDA Ticket system to provide accurate notes for all LAUDA-Brinkmann service tickets, including pick lists and standard LAUDA-Brinkmann service paperwork
  • When necessary, visit key OEM customers to provide onsite technical support

Key Responsibilities (Safety):

  • Manage shop and warehouse in accordance with OSHA and CAL-OSHA guidelines as specified in LAUDA-Brinkmann Safety Program

Key Responsibilities (Warehouse):

  • Maintain accurate reports and reconciliation of spare part inventory
  • Receive and ship products
  • Mostly related to key OEM spare parts and customer units shipped in for repair
  • Monitor stock levels of service consumables (ex. refrigerants) and purchase when necessary
  • Maintain spare part inventory

Do you have questions?

Carmen Diez
Personnel Officer

+49 (0) 9343 503-161
E-Mail

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