Employee (m/f/d) service office and field service

We at LAUDA are the world's leading manufacturer of innovative Constant temperature equipment and systems for science, application technology and production with around 520 employees, EUR 92 million in annual turnover and twelve foreign subsidiaries. Service is an important business area at LAUDA, for which we need your support.

The Service division is the direct line to the customer, and the tasks there are varied and diverse. As an employee (m/f/d) service office and field service, you will be in constant contact with our customers, recording complaints, making suggestions for solutions and advising customers on how to implement them. You receive customer requests and check products for suitability and possible applications. You should therefore have good communication skills, be able to work independently and enjoy helping other people to solve their problems. But we won't leave you on your own; teamwork is a must for us. Your tasks as an employee (m/f/d) service office and field service also include, if necessary, the implementation of solutions at the customer's site or via remote access of the systems themselves. Do you have a keen interest in commercial matters? Wonderful, because you will also work in this area with us: You will take care of the processing of service and spare parts orders and their commercial handling, take care of the general commercial processing or create maintenance contracts.

Your profile as an employee (m/f/d) service office and field service in detail

  • Completed technical training, ideally as a mechatronics technician (m/f/d) for refrigeration technology
  • First experiences in a comparable position and technical knowledge in industrial temperature control
  • Pronounced interest in commercial contexts
  • German language skills of level C2 and English language skills of level B1 (according to the Common European Framework of Reference for Languages)
  • Structured and independent way of working with customer orientation and strong communication skills as well as the ability to work in a team

Have we aroused your interest?

Then send your application for the position of employee (m/f/d) service office and field service directly to our personnel officer Carmen Diez and we will get in touch with you immediately. We look forward to talking to you.

Do you have questions?

Carmen Diez
Personnel Officer

+49 (0) 9343 503-161



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